Shipping policy

Zavior Global - F.Z.C
Website: www.zaviorglobal.com
Contact: ecommerce@zaviorglobal.com

Last updated: 23 October 2026

1. Made to order

Every ZAVIOR GLOBAL piece is made to order. Orders are submitted for production after payment confirmation. Production is carried out by our fulfilment partner, Printful, which then ships your order. Because each item is produced individually, we do not hold ready-made stock.

Orders are produced at the fulfilment facility best placed to serve your address, usually in the United States or Europe. Production and shipping are separate stages, and each has its own estimated time, set out in section 4.

2. Where we ship

We currently deliver to the United States, Canada, Japan, Australia, New Zealand, the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman. Available destinations are confirmed at checkout. We may add destinations in the future.

3. Shipping cost

Standard shipping is free to the countries we currently deliver to. Any shipping charge that applies to your order is always shown at checkout before you pay. If paid shipping options are introduced in future, their cost will also be shown at checkout.

4. Estimated production and delivery times

All times below are estimates in business days (Monday to Friday, excluding public holidays). They are not guaranteed delivery dates.

Production: usually 2–7 business days from payment confirmation until your order is dispatched.

Shipping after dispatch:

United States: usually 3–6 business days
All other destinations: usually 5–20 business days

Estimated total, from payment confirmation to delivery:

United States: approximately 5–13 business days
All other destinations: approximately 7–27 business days

Actual times depend on the fulfilment facility, the carrier, the destination and customs procedures. If an item is produced in a facility outside your region, or your order contains items produced in different facilities, delivery can take longer. Peak periods, public holidays, customs inspections, severe weather and other circumstances beyond our control may also add time.

5. Import duties and taxes

Free shipping covers the standard shipping service only. It does not include import duties, import VAT/GST, customs clearance fees or carrier handling charges, unless these are shown at checkout or we confirm in writing that they are included for your order.

Whether such charges apply depends on your country's import rules, the value of your order and where it is shipped from. Where they apply and are not prepaid, the carrier may collect them from you before or on delivery. We do not control customs rates or assessments. If you receive an unexpected charge, contact us and we will help you understand how your order was shipped.

6. Tracking

Where tracking is available, we will email you tracking details once your order ships. Tracking may take a short time to update after dispatch, and international shipments can show temporary pauses during customs processing.

7. Orders with several items

Items in the same order may be produced in different facilities and shipped separately, so they may arrive on different days. Where available, you will receive tracking for each shipment. Customs authorities may assess each shipment separately.

8. Your delivery address

Please check your delivery details carefully before completing checkout. If you need to correct your address, email us as soon as possible at ecommerce@zaviorglobal.com. Once your order has entered production or has shipped, changes may not be possible. Additional costs caused by an incorrect or incomplete address may be your responsibility, where permitted by law.

9. Delayed, lost or damaged shipments

If your order is significantly delayed, appears to be lost or arrives damaged, email ecommerce@zaviorglobal.com with your order number, a description of the issue, photos where relevant and any tracking information. We will review it with our fulfilment and shipping partners and provide an appropriate resolution, including any remedy required by law.

10. Undeliverable or returned parcels

A parcel may be returned to us if the address is incorrect or incomplete, delivery attempts are unsuccessful, the parcel is not collected, or customs clearance is not completed (including unpaid import charges that are legitimately due). If this happens, please contact us. Depending on the circumstances, reshipping costs may apply where permitted by law. Refunds are handled under our Refund Policy.

11. Your rights

Nothing in this policy limits or excludes any mandatory consumer rights you have under applicable law.

12. Changes to this policy

We may update this policy when our destinations, fulfilment arrangements or shipping offers change. Updates will be published here with a new "Last updated" date. The version in force when you place your order applies, subject to applicable law.